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'There's nothing to smile about': Customers rage as online bank Smile suffers IT woes

'There's nothing to smile about': Customers rage as online bank Smile suffers IT woes
Friday 10
17:0 2020

Online bank Smile is trying to reassure customers after days of technical problems with its website and app. On Wednesday, Smile - which is owned by Co-op Bank - said on Twitter that it was having "intermittent issues with our app and online banking". The bank's 100,000 customers were given a phone number to call during daytime hours for help. We are still experiencing an issue with our app and online banking and are working hard to fix it. We sincerely apologise for any inconvenience. smile customers can contact us Mon-Fri 8am-6pm & weekends 9am-5pm on +44(0)3457 212 212 or ...

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Sky News : 'There's nothing to smile about': Customers rage as online bank Smile suffers IT woes

Summary: Online bank Smile is trying to reassure customers after days of technical problems with its website and app.

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