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We didn't expect this kind of treatment from a luxury spa

We didn't expect this kind of treatment from a luxury spa
Thursday 9
10:40 2020

I realise there must be so many people right now who are grappling with refunds for bookings made prior to coronavirus. I do, however, find the attitude of Champneys to be outrageous. I was due to spend one night at Champneys, Tring, as part of a package for a hen party in May. We were a group of 12 women aged between 55 and 75, sharing a yoga class, a meal and some treatments. My friend has had to postpone her wedding until next year and it is not at all definite that we will be able to come together ...

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The Guardian : We didn't expect this kind of treatment from a luxury spa

Summary: I realise there must be so many people right now who are grappling with refunds for bookings made prior to coronavirus. I do, however, find the attitude of Champneys to be outrageous. I was due to spend one night at Champneys, Tring, as part of a package for a hen ...

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